Cliffhanger Richmond - Booking Policies

-Name
-Phone Number
-Number of participants
-Valid credit card number or 50% deposit
Cancellation Policy
We do not make any charges to your credit card prior to your booking. If you cancel with less than 24 hours notice, or fail to show up for your booking, we will charge the credit card for the full value of the booking. To change or cancel without penalty you must provide the gym with at least 24 hours notice.
Numbers Policy
We charge for the number of participants you booked for, even if fewer people show up. You may change the number of participants in your booking by giving us at least 24 hours notice.
Waivers
All participants under 19 years of age must have a waiver filled out by their parent or legal guardian. Waivers may be downloaded here and filled out in advance if the minor’s parent or guardian will not be in attendance. Minors who show up without waivers signed by their parent or legal guardian will not be able to climb.